Smart DNS Proxy VPN评论与测试2020 - 购买前请记住这一点

I'm still their customer, today's my last day after 5 yrs of 'service' - or better said, lack thereof. I bought primarily for Netflix (i want the US library) in Europe, access from my win10 PCs - which often was delivered at low bitstreams (under 2-3Mbps), too low even for HD-ready screens. Forget about HD and UHD/4k, the Smart DNS proxy unblockers rarely could sustain a steady HD stream US->Zurich. Many times Smart DNS was detected by Netflix and then for weeks/months their techies were playing a cat-mouse game, while keeping the customers in the dark (ie, no service). Annoying is the lack of transparency and stateless 'markovian' operation of Smart DNS: The tech support doesn't ACK the issue cause (lack of servers and skill/budget). When the Smart DNS service was eventually restored days/weeks later, no email, no apologies, no owning to the problem (repeated)... as if nothing ever happened ... :-) Smart DNS at $1.5/mo is 33% cheaper than eg, SurfShark, yet so much worse and lacking of servers (and skill/budget again?) that i couldn't recommend it for Netflix ... these Netflix guys are a networking outfit "accidentally streaming some content" catching the cheapskates too often for any practical use. I gave it 2* because Amazon Prime video works OK, albeit often too low streams. The VPN offers a tax-free US state and some service, but i'm not interested in this for other reasons. I'm a tech nerd (switch/router designer, the irony of it...) with little time and desire for extra fiddling Smart DNS's leaks in the evening before a movie.

What worked well? They are taking money from me. What went wrong? Everything else. I bought it for trying to watch BBC abroad, guess what it didn’t work! So I contacted their level 1 support - a guy named Anthony. The wait time is usually a few days for a response. He went through the usual, restart router, try different servers, ‘oh it must be your router’ (so I got another router), then it must be my smart TV (I have two of different makes) again try even more servers. Some of them I couldn’t even complete a ping trace on them. So this all took just over 30 days. Messaging back and forth with level 2 support and level 3 support (also all called Anthony)... eventually Anthony came back with the reply that it doesn’t work... so I ask for a refund, Anthony adds a smiley face (bless him, so kind he is) and says he can’t because more than 39 days have passed by this stage and it’s a 30 day money back guarantee. So my advice is avoid these bunch of con men like the plague. For some people this works but unfortunately for most of us this service will not work. Then you’re stuck with. Try removing it, it keeps coming back to haunt you, horrible company, they’re not actually from the Seychelles they just have an operations company there. Strongly suspect some Eastern European connections here somewhere. Has anyone out there ever managed to speak to any of these people? I have all the email correspondence with these people (all called Anthony) should you require it.

Like a virus this software is a real nightmare to remove, just type in smart DNS removal. If you try and search the web, a page will pop up asking for money. To me that's a virus, i have yet to find something that will remove it. It does not show up in programs, it hides itself. Do not download if you like your PC.