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| 服务器覆盖的国家数 | 39 |
| 服务器数量 | 43 |
| IP地址数量 | 43 |
| VPN是否保存日志 | 否 |
| VPN是否包含终止开关 | 是 |
| 每份许可所支持的设备数 | 5 |
Unlocator VPN 用户评论
I cancelled my subscription, Unlocator charged my credit card regardless
I cancelled my subscription, Unlocator charged my credit card regardless
Like so many others experienced, Unlocator's service for the most no longer works. I have had an annual subscription since 2017 but this year I decided to remove the auto-renewal from my account and cancel my subscription. In September, on the renewal date, I received an email "Your subscription has expired - Renew Now". The email stated "We are really sorry to see you go, blah blah, and offered a 25% discount if I renewed. I did not renew - no point in paying for a service that no longer works. But what do you know, 7 days later Unlocator charged my credit card for a full 12-month renewal regardless. So, we have a business that sells a service that's stopped working, charging for its services after the service has been canceled. Unscrupulous...
Rarely works, support unresponsive
Rarely works, support unresponsive
It will connect OK but channels often do not work, support used to be good and respond but, more recently, they don't bother. Weeks go by when the service doesn't work, they will offer an extension on the subscription but what is the point in that when it is useless.
It's always breaking down and while they will remedy the problem quickly, if you're not on Denmark time, like me in Tokyo, you lose half the day, waiting for them to fix it. If the system were a little less prone to breakdowns, it would still be good. The setting up procedure is simple that even a dunce like me had no problem.