VeePN 用户评论
Secure service with an excellent support
It's the easiest thing to start with, even a 5-year-old could install the app and start using it XD. Also, the customer support was quite efficient. I contacted them in chat several times and got immediate replies.
DO NOT PAY FOR THIS VPN !!! Bad service and you never get a refund
DO NOT PAY FOR THIS VPN !!! I can never connect to any of their servers. The 30-day refund warrant is like a joke, they require me to provide a screenshot of the speed test result with their VPN on, BUT I CAN'T EVEN CONNECT TO THE SPEEDTEST WEBSITE! The service team replies to my message very slowly, and after I require a refund several times, they stopped responding! So disappointed at such a disgusting VPN!
I was paying for a monthly subscription but then paid for a 5-year subscription (non-recurring) to save money. This was in late March. I paid $99.99 for the 5 years. I then checked my account on their website to see if I needed to cancel the monthly subscription. The only active subscription shown there was the 5-year. There was no option to cancel anything. I checked thoroughly. Then I was billed $10.99 in late April for the monthly subscription. I contacted customer service to correct this. They said I did have two active subscriptions. They canceled the monthly plan, but they refused to refund me for the errant charge. I explained that there was no option to cancel. They ignored me and blamed me for the charge and insisted they were not at fault.